EVEN 5% IN BILLING AND CODING MISTAKES ARE COSTING YOU 15% OR MORE IN LOST REVENUE
OUR CLAIM GUARANTEE
100% Of claims paid to you, we pay the insurance allowable to the provider… details below
Non-Pay Claim Cost
Non-payment and rejected claims can be very costly to a practice. Claim corrections can take anywhere from 30 mins 5 or more days, depending on the errors. Realizing the actual payment can take 1 to 6 months if the claim does not clear with the first submission.
It all starts with an audit, not just a basic cosmetic audit but rather a thorough detail-oriented audit. We cover everything from Insurance Contracts to Insurance Payments, and Patient Payments, etc. As we work on this, we send regular updates to your office on our findings. In the end, a comprehensive meeting is held with your practice. We are always transparent and will tell you if you need us or not.
communication with you
We speak with the provider and office staff to know their concerns about patient processing. We find out how they like to arrange their office flow, what information they need for a smooth workflow, and what are their expectations of us. At this meeting, we also let the office know what information we will need to do our work.
Accuracy of billing & Our guaranteed work
Once the claim is submitted, we follow it very closely. Any non-pay or claim rejections are worked on the same day we receive them. Once resubmitted, we closely follow the claim. We check status on insurance portal and call insurance representative whenever needed.
If by any chance, all these firewalls are not able to get a claim paid and the reason for non-pay is the fault of billing department, we pay the insurance allowable amount to the provider.
In this way, provider is always guaranteed payment on a claim.